Privacy Policy

Last updated: 2026-09-14

1. Who we are

This Privacy Policy applies to the website renderfluxe.com ("the Site") operated by renderfluxe.com (PE).

  • Address: 14 Vasylkivska St, Kyiv, 02002, Ukraine
  • Email: contact@renderfluxe.com
  • Phone: +380 636 990 2811

We act as a controller of personal data collected through the Site.

2. Personal data we collect

Depending on how you use the Site, we may collect the following categories of personal data:

  • Contact details you provide in forms (e.g., name, email address, phone number, and your message)
  • Information you provide when requesting an appointment/consultation (details relevant to your request)
  • Technical data (e.g., IP address, device/browser information, and pages viewed) to ensure the Site operates and is secure

If you do not provide required data for a specific request, we may not be able to process it.

3. How we use personal data

We use personal data for the following purposes:

  • To respond to contact/appointment requests and communicate with you
  • To manage inquiries and provide requested information about our services
  • To improve the Site’s performance and security
  • To comply with legal obligations

4. Legal basis for processing (Ukraine)

We process personal data in accordance with the Law of Ukraine on personal data protection: Закон України від 01.06.2010 № 2297-VI "Про захист персональних даних".

For contact and appointment requests, the legal basis is processing necessary for handling your request and communicating with you, as allowed under Ukrainian law.

If the Site collects personal data via cookies/analytics/marketing tools, we provide the required notices and process personal data on a lawful basis in accordance with the same law.

5. Data sharing and recipients

We may share personal data with service providers that help us operate the Site and perform our activities (for example, hosting and IT support), only to the extent necessary for those services and under confidentiality obligations.

We may also disclose personal data if required to do so by law, court order, or lawful requests from competent authorities.

6. How long we keep data

We retain personal data for as long as necessary for the purposes described in this Privacy Policy, including to process your requests. We then delete or anonymize personal data, unless retention is required by applicable law or legitimate operational needs.

7. Your rights

Under Ukrainian law, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of inaccurate or unlawfully processed personal data
  • Request limitation of processing in the cases provided by law
  • Withdraw consent where processing is based on consent (if applicable)
  • Submit complaints regarding processing of personal data

To exercise these rights, contact us using the details in Section 9.

8. Distance arrangements and consumer rights

If you conclude a consumer contract at a distance through our Site, you can exercise statutory consumer rights in accordance with Закон України від 10.06.2023 № 3153-IX "Про захист прав споживачів".

9. Contact us about privacy

If you have questions, complaints, or requests regarding your personal data, contact our privacy contact:

  • Email: contact@renderfluxe.com
  • Phone: +380 636 990 2811
  • Address: 14 Vasylkivska St, Kyiv, 02002, Ukraine

Our legal representative: Robert Dubois, Managing Director.